CXMSprinklr, Inc.
Sprinklr, Inc. (CXM) sells customer experience management software, enabling brands to engage with audiences across multiple channels. The next catalyst is Nov 18, 2026 — Strategic Investor Update & AI Monetization Roadmap, which will test the company’s ability to translate AI innovation into revenue growth and investor confidence.
- Revenue grew 7.6% YoY to $864.33M, with a net margin of 3.1% (TTM).
- Diluted EPS of $0.03, with no debt on the balance sheet.
- Shareholders’ equity stands at $592.64M, reflecting a lean capital structure.
The Read
2% outside earnings when positive sentiment and new product launches counter macro headwinds.
The schedule
- Wed18Nov
The roadmap tests the ability to monetize AI capabilities and secure investor confidence, differing from the last update which underperformed on macro sentiment.
- Sun29Nov
The earnings release will test the ability to deliver on Q1 2027 guidance and show progress in AI monetization, unlike the last print which missed on margin commentary.
- Sun21Feb
The earnings release will test the ability to deliver on Q2 2027 guidance and show progress in AI monetization, unlike the last print which missed on margin commentary.
- Sun16May
The earnings release will test the ability to deliver on Q3 2027 guidance and show progress in AI monetization, unlike the last print which missed on margin commentary.
- Sun15Aug
Past
- Sat15Aug
Actual outcome: Bull · $7.14 at outcome
Sprinklr appointed Jordi Ribas to its Board of Directors and scheduled its Q2 earnings release, alongside news of increased institutional buying from Dimensional Fund Advisors. While the stock experienced a slight 2% dip during the immediate event window, it closed at $6.75—well above the $6.00 bull target—demonstrating that institutional backing and confidence in its AI-native platform outweighed concerns over CCaaS competitor advancements.
Market checkpoint evaluating Sprinklr's feature stickiness against rapidly deploying AI functionalities from CCaaS competitors.
- Wed3Jun
Actual outcome: Mixed · $5.38 at outcome
Sprinklr reported Q1 FY2027 results that beat consensus estimates on the top and bottom lines, with management highlighting improving renewal trends and growing demand for its AI-native platform. However, the stock reaction was muted, falling just 1.3%, as the positive quarterly performance was offset by investor concerns over a guidance cut, sharply slowing revenue growth, and deteriorating fundamentals.
Sprinklr reports Q1 FY2027 results. Investors focus on any upside to the weak 1% revenue growth guidance provided in the prior quarter.
- Wed3Jun
Actual outcome: Mixed · $5.38 at outcome
Sprinklr reported a top- and bottom-line beat for the quarter, with management highlighting improving renewal trends and growing demand for its AI-native platform. However, the stock saw a muted reaction, falling just 1.3%, as these positive results were offset by a guidance cut and broader concerns over sharply slowing revenue growth. The conflicting signals between the quarterly performance and deteriorating forward fundamentals resulted in a flat price response.
Mandatory public earnings announcement evaluating Q3 performance and the durability of the current fiscal year's backlog.
- Fri15May
Actual outcome: Bull · $5.27 at outcome
Despite broader SaaS sector de-risking concerns and news of a fund's $8 million exit, CXM shares showed resilience and rallied past the $5.25 bull target. The upward movement was supported by positive market sentiment anticipating an upcoming earnings beat and the launch of the new Sprinklr Social Index benchmark, which helped offset macro headwinds.
Expected near-term sector volatility as high P/E software names are pressured by higher-for-longer yield concerns.
- Wed11Mar
Actual outcome: Mixed · $5.95 at outcome
Sprinklr delivered a Q4 earnings and revenue beat and was named a Gartner Magic Quadrant leader, which initially drove positive momentum. However, this was offset by weak FY2027 guidance of just 1% revenue growth and reports of a stagnant backlog and declining large customer counts, leading to a flat overall price reaction as investors weighed short-term results against long-term growth concerns.
Release of fiscal year-end results and management's forward-looking roadmap for FY2027.
